Archives: Courses

Implementing Cisco NX-OS Switches and Fabrics in the Data Center (DCNX)

Implementing Cisco NX-OS Switches and Fabrics in the Data Center (DCNX) training gives you a detailed understanding of the Cisco® Nexus switch platform and teaches you how to install, configure, and manage Cisco Nexus® switch platforms in a scalable, highly available environment. Through a combination of lectures and hands-on labs, you will learn how to describe various aspects of the Cisco Nexus product families and platforms, including implementation, management, security, programmability and storage. Additionally, you will learn how to configure device aliases and zoning, Fibre Channel over Ethernet (FCoE), and N-Port Identifier Virtualization (NPIV), and N-Port Virtualization (NPV) mode.

FlashStack Product Overview Workshop

Overview This is a product solution focused workshop that pursues on the following objectives: Overview of technology drivers and  FlashStack market positioning Discuss FlashStack deployment use cases Overview of FlashStack architecture and components Review the Management tools and options for solution components Review key configuration aspects of each Cisco and Pure component Demonstrate a pre-built […]

Configuring Cisco Catalyst 9800 and Intro to WIFI6 (WIFI6)

Configuring Cisco Catalyst 9800 and Intro to WIFI6 is a course designed to help students understand how the Catalyst 9800 Series wireless controllers combine the best of RF excellence with IOS XE benefits. This course begins with a description of the Cisco Catalyst 9800 and its benefits while introducing the learner to WIFI6. The configuration, migration, and troubleshooting will also be covered in this instructor-led course.

Troubleshooting Cisco Contact Center Enterprise (CCET)

The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco® PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues.

Implementing Cisco Contact Center Enterprise (CCEI)

The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco® Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and […]

Cisco Workload Optimization Manager Workshop (CWOM1)

Description CWOM provides Application Resource Management (ARM), assuring application performance by taking preventative actions to ensure infrastructure is optimized for application demand. During this 1-days instructor-led Training  participants will get familiar with user interface, learn how to perform administrative tasks, how to use Cisco Workload Optimization Manager (ver 2.3) to optimize and automate workload placements in real […]

Modern DC Management using Cisco Intersight and IWO (IWO)

Overview Few organisations today have a completely single on-prem style DC. As companies move to a more Virtualised, Containerised and multi-staged environments, a SAAS management platform that understands public cloud, private cloud and on-premises environments becomes crucial to the management of the modern Data Centre. This two-day hands-on course gives participants a chance to see […]

Administering Advanced Cisco Contact Center Enterprise (CCEAA)

he Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination of technical and operational requirements, and of the tools used to configure and ensure CCE solution functionality.

Understanding Cisco Contact Center Enterprise Foundations (CCEF)

The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will gain an understanding of contact center basics and describe the available Cisco contact center solutions and intended target customers. You will also focus on the Cisco Contact Center Enterprise (CCE) family of products and explore key features and functionality of the solution including architecture, major system components, and tools used for administration and reporting. This course is the foundation for additional courses required to deploy, configure, support, and troubleshoot Cisco CCE solutions.