CVPD Scripting Part 2 class provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, javascript, modularizing large applications, writing a speech recognition applications, and advanced event handling. CVPD Part 1 or Experience Using Call Studio is a pre-requisite course for this class.
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CVP Development and Scripting – Part 1 is part of the Cisco UCCE with CVP suite of Contact Centre training classes. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications and to run and maintain them on the CVP VXML Server, and to interface with UCCE/ICM scripts.
This course is also a pre-requisite for CVP Development and Scripting Part 2 (CVPDS2) course.
Designing Cisco Data Center Infrastructure (DCID) training focuses on data center design based on Cisco solutions and technologies. The training includes theoretical content and design-oriented case studies that are in the form of activities. The training includes information on designing data centers with Cisco components and technologies. It covers network designs with virtualization, Layer 2 and Layer 3 technologies and routing protocols, and data center interconnect design options. Also covered are device virtualization technologies such as virtualized network devices with virtual appliances, including virtual switches, virtual routers, and virtual firewalls. Storage and SAN design is covered, including an explanation of Fibre Channel networks. Design practices for the Cisco Unified Computing System (UCS) solution based on Cisco UCS B-Series and C-Series servers, Cisco UCS-X are covered. Management and orchestration topics feature Cisco UCS Manager, Nexus Dashboard Fabric Controller (NDFC), and Cisco Intersight, with additional emphasis on automation solutions such as programmability, Ansible, and Terraform. The training also addresses the integration of artificial intelligence, real-world use cases, and the design of AI-ready infrastructure.