– Class Lab v11.6 – Deploying Cisco Unified Intelligence Center (DUIC) is an instructor-led course presented by training partners to systems engineers, Cisco Unified Contact Center Enterprise (CCE) partners, and customers who will be in charge of deploying the Cisco Unified Intelligence Center product. This class is a comprehensive, end-to-end reporting solution, designed to make […]
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This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution.
The AUCCE Part 1 course or equivalent prior experience is a prerequisite for attending this course.