Archives: Courses

Understanding Cisco Data Center Foundations (DCFNDU)

(DCFNDU) v1.0 course helps you prepare for entry-level data center roles. In this course, you will learn the foundational knowledge and skills you need to configure Cisco® data center technologies including: networking, virtualization, storage area networking, and unified computing. You will get an introduction to Cisco Application Centric Infrastructure (Cisco ACI), automation and cloud computing. You will get hands-on experience with configuring features on Cisco Nexus Operating System (Cisco NX-OS) and Cisco Unified Computing System (Cisco UCS).

Implementing and Administering Cisco Solutions (CCNA)

The Implementing and Administering Cisco Solutions (CCNA) v1.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture and hands-on labs, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. This course helps you prepare to take the 200-301 Cisco® Certified Network Associate (CCNA®) exam.

Deploying Cisco Unified Contact Centre Enterprise (DUCCE )

CLASS ON v11.5 LABS   Deploying Cisco Unified Contact Centre Enterprise (DUCCE) is a 5-day instructor-led course intended for system engineers and customers who will be involved with day-to-day maintenance and installation of the Cisco Unified Contact Center Enterprise v10.0 (CCE) product deployed in a CVP comprehensive environment. This course gives the learner an understanding […]

Deploying Cisco Unified Intelligence Centre (DUIC-V)

– Class Lab v11.6 – Deploying Cisco Unified Intelligence Center (DUIC) is an instructor-led course presented by training partners to systems engineers, Cisco Unified Contact Center Enterprise (CCE) partners, and customers who will be in charge of deploying the Cisco Unified Intelligence Center product. This class is a comprehensive, end-to-end reporting solution, designed to make […]

Integrating Cisco Enterprise Chat & Email with UCCE (ICCE)

In this 4-day hands-on course students will discover how to deploy Cisco Enterprise Chat and Email into an existing Enterprise Contact Center environment. The course covers the details needed to prepare an both UCCE and ECE environments for the integration and configurations steps required to do the actual integration. ICCE is not eligible for Cisco Learning Credits.