Introduction to Cisco WebEx Calling Multi-tenant and Dedicated Instance(IWXCMD)
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Overview
Description, Pre requisites -
Content
Lessons, Course Structure
Introduction to Cisco WebEx Calling Multi-tenant and Dedicated Instance(IWXCMD) 1.0 provides an overview on what Cisco Webex Calling has to offer both in terms of multi-tenant as well as dedicated instance option. It helps attendee understand how to leverage enterprise-grade cloud calling, mobility and calling from a soft client along with a smooth transition to the cloud for customers using Cisco Webex control hub.
Mode of Delivery :
Instructor Led with hands-on lab
Target Audience:
Collaboration Engineers, Collaboration Administrators, Webex Engineers, Network administrator, Network architect, Network designer
Pr-requisite:
Understanding of networking technologies, understanding voice and video, Knowledge of Cisco collaboration core technologies, Webex, and session Initiation Protocol (SIP).
Duration:
2 days
Course Outline:
- Overview of Webex Calling (Multitenant + Dedicate Instance)
- Architecture design including PSTN options / cloud connectivity
- Hands-on lab – assigning users and basic calling feature configuration in Webex control hub.
- Adding a Telephone Number and Assigning to a Location
- Configuring Users with Webex Calling
- Configuring the Webex Calling Applications
- Configuring Hunt Group
- Configuring Call Queue
- Configuring Auto Attendant
- Configure Call Pickup
- Configuring Call Park
- Configuring CUBE High Availability
- Deploying Local Gateway for PSTN Calling
- Webex Calling troubleshooting
- Design Challenge/Quiz